Audit existing community health, interview the mod team about pain points, and map behavior patterns causing the most friction. I identify what's actually broken before touching anything.
COMMUNITY OPS + DISCORD SYSTEMS
Community Manager &
Discord Bot
Developer
Gaming communities break under pressure when operations aren't built to scale. Whether you're launching, growing fast, or fixing a setup that's already buckling, I build the systems that keep things stable: moderator workflows, creator programs, and Discord bots that handle volume without burning out your team. I've managed communities at 500k+ scale and led 65+ moderators across multiple studios.
Community Management Strategy Custom Discord Bot Development
Community Growth Strategy • 500k+ Member Scaling • Mod Team Leadership • Creator Programs • Discord Bot Development • Workflow Automation • Feedback Systems • Crisis Management • Player Engagement • Freelance Consulting •
How I Work
Design automated workflows for repetitive tasks, plan creator onboarding systems, and establish escalation protocols. Every decision targets mod burnout reduction while keeping human judgment where it matters.
Implement in phases, train the mod team on new workflows, monitor community response, and iterate. I deliver measurable improvements within the first 30 to 60 days.
Collaborated With
Selected studios and publishers I've supported across launch, scale, and Discord operations.
Amazing Seasun Games
2023 - 2026Community Manager & Discord Bot Developer
Mecha BREAK
Managed full community operations from launch to 100k+ members. Led a 30 moderator team split across Daily, Events, and Creator functions, each with clear workflows and ownership. Built and maintained Mecha BREAK Assistant as a multi-purpose bot supporting moderation, operations, and community programs. Served as the primary bridge between players and the development team by structuring feedback channels that surfaced actionable insights during launch. The Creator Program processed over 3,000 content submissions from community creators, managed through automated intake and review workflows. Proactively developed internal tools that improved team efficiency and helped maintain server stability under high player volume.
Snowbreak: Containment Zone
Co-managed the Creator Program alongside the Community Manager and led 5 Creator Moderators. Handled bot development and automation for creator workflows, including content submission, screening, and collection systems. Managed submission scoring and content review with the moderator team.
Community Management Discord Operations Bot Development Creator Programs Team Leadership
Kuro Games
2023Contract Collaboration
Built and delivered Celica for Punishing: Gray Raven, a 100k+ member Discord community. The bot handled automated feedback collection from the community and self-service role applications, where members received roles based on verified eligibility. Bulk role distribution automation significantly reduced manual moderator work that previously required hands-on management for every application.
Discord Bot Development Automation Role Management Feedback Systems
Moonton Games
2018 - 2024Discord Moderator & Developer (2018-2022) -> Consultant, Discord Bot Developer (2022-2024)
Mobile Legends: Bang Bang
Joined as Discord Moderator and Developer when the server had 5,000+ members and was still early in its Discord maturity. I helped turn a new and unstructured setup into a stable operation by improving permissions, moderation workflows, and server structure. I led a team of 30+ moderators while continuing active bot development to support daily operations and long-term scalability.
Mobile Legends: Adventure
Built MeowBot for content management and automated submission workflows for the Creator Adventurers Team, supporting pioneer artists in the community.
MGL (Great Creation League)
Contracted as Consultant and Discord Bot Developer for Mobile Legends' Great Creation League, a dedicated community for MLBB artists. Built CyBot, a custom content management system for creator submissions that reduced moderator workload by approximately 70%, allowing the team to focus on quality feedback rather than manual processing.
Discord Moderation Bot Development Community Operations Creator Programs Consulting
Key Projects
Discord bots and automation systems built across client engagements and personal projects. Each project was built to solve a specific community problem. Click any card to view details.
Automation & Moderation
Mecha BREAK Assistant
Amazing Seasun Games, 2023-2024
New IP launch needed scalable moderation and automation across daily, event, and creator workflows
Supported 100k+ member onboarding with a 30 moderator team across Daily, Events, and Creator operations
Harper (Halpo)
Moonton Games / MLBB, 2018
Early-stage MLBB Discord at 5,000+ members faced persistent spam bot mentions and unstable moderation workflows
Implemented anti-spam controls that eliminated mass spam mentions within the first week and stabilized moderator operations
Alysnes
Amazing Seasun Games, 2025
Support tickets flooded with game support requests meant for CS
LLM filtering auto-rejects misdirected tickets, generates titles and tags
Serenith
Amazing Seasun Games, 2025
Whitelisted server needed automated enforcement for unauthorized access
Auto-ban enforcement with zero manual intervention required
Creator Programs
CyBot
Moonton Games / MGL, 2021
Creator League submissions required heavy manual moderation
~70% reduction in moderator workload for MGL team
AI Fritia
Amazing Seasun / Snowbreak, 2023
Content submission management required constant moderator attention
Eliminated manual content submission triage through automated intake and routing
Discord-to-Form Integration
Amazing Seasun / Snowbreak, 2023
Creator applicants required manual follower count verification
50% reduction in manual review via YouTube/Twitch API prescreening
Narukami
Amazing Seasun Games, 2025
OOTD campaign submissions collected manually via DMs and threads
Eliminated manual DM and thread collection, replacing it with a structured flow that delivered clean, formatted entries directly to the submission channel
Mikillja
Amazing Seasun Games, 2025
Game ID and region collection from creators done manually
Self-service collection with edit support and CSV export for staff
Freyr
Amazing Seasun Games, 2026
Creators had no visibility into their own program status or stats
Gave creators direct visibility into their own program status and removed the need for staff to manually track inactive participants
Community Tools
Celica
Kuro Games / PGR, 2023
Role applications and feedback collection required manual processing
Bulk role automation eliminated hands-on processing for every application, freeing the mod team from a task that previously scaled with community size
Halpie
Moonton Games / MLBB, 2018
No engagement or retention mechanics beyond chat
Level and economy system driving long-term member participation
MeowBot
Moonton Games / MLA, 2021
Artist submission workflows for Creator Adventurers Team were manual
Automated content management and submission pipeline for pioneer artists
Discord Timestamp Tool
Personal Project, 2026
Discord users manually convert timezones for event announcements
Generator with all format outputs and one-click copy
Open ToolWhen To Hire Me
Good Fit
- Launching a new game and need scalable moderation from day one
- Discord is growing fast and mod burnout is affecting quality, especially as you approach or pass 50k members
- Need a creator program but lack bandwidth to manage submissions
- Existing workflows are manual and breaking under member volume
- Need a custom Discord bot built to solve a specific problem
Not a Fit
- Need traditional social media management (Twitter/Instagram posting)
- Need only casual chat moderation and ad hoc events without strategy, systems, or operations ownership
- Need an in-game feature developer (I work on Discord, not game code)
- Need lightweight early-stage moderation only, without process design or automation work
500K+
Members Scaled
3,000+
Creator Submissions Processed
8+ YRS
In The Field
65+
Moderators Managed
70%
Mod Work Eliminated
Project Fit
I take on community operations and Discord systems projects where the problem is clear, the stakes are real, and the team is ready to implement. If you're dealing with launch pressure, moderator burnout, creator-program friction, or workflow gaps, send a short brief and I'll tell you whether I'm the right fit.
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